Our Merchant Center was suspended before. Can you still help?
We'll look at it together on the call. In supplements, suspensions mostly come down to claims on the product pages, in the feed or elsewhere on the site, and we'll tell you honestly what it would take to fix them before anything goes live again.
Can every supplement be advertised on Google?
No. Google doesn't allow some ingredients at all and restricts others by country. We check your range before the first campaign goes live, so you know upfront which products can run.
Why not retarget everyone who visited our site?
Google heavily restricts remarketing based on health topics, so most of the growth has to come from reaching new people. That's a big reason we put so much work into the upper layers of the funnel.
We sell subscriptions. How do you judge the campaigns?
Where the numbers support it, on what a customer is worth over the first months. First-order ROAS makes campaigns that bring in subscribers look worse than they are.
Do you write advertorials and listicles?
Yes. We propose the angle and the structure for the problem your supplement solves, and we can write and design the page ourselves or brief your team. Google-specific image and feed assets are made in-house too, and for video we brief your team in detail.
Our product is a plain single ingredient. Can it still grow on Google?
Yes, but it's a different game. It comes down to the lowest cost per click for the right buyer, so the ads pre-qualify, the feed has to beat the listings around it, and the testing keeps going after launch.
Who works on my account?
Marco, Thomas or Moritz. The person on your calls is the person making the changes, so nothing gets passed on to someone you've never talked to.
What does it cost?
A flat monthly fee based on the size and complexity of the account, plus a performance fee tied to incremental revenue growth. Both are agreed before we start. There's no setup fee, and the fee doesn't grow with your ad spend.
Is there a contract?
No. Month to month with 30 days notice, and no setup fee. Some clients have been with us for over four years.
Is there a guarantee?
Yes. We agree on KPI targets with you before we start. If we miss them within 90 days, we keep working for free until we hit them.
Is my brand big enough?
We work best with brands doing $50k+ a month online, with a product that already sells. Below that, our YouTube channel has 400+ free videos for that stage.
Do you only work with supplement brands?
No. We work with online stores in a lot of categories, and supplements are one of the biggest. The rest is on our homepage.
Found us on Upwork?
Please reply to our proposal on Upwork and we'll set up the call there.